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How sweepking Handles Your Personal Information

Your personal information belongs to you, and we want to be direct about how we collect it, why we use it, and how you can control it.

Account data protectedPayPal & Venmo transaction recordsPlay+ prepaid card privacyCookie controls availableContact us to request your data

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What Information We Collect and Why

sweepking Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect the details needed to verify your identity and process payments — your name, email address, date of birth, and the payment method you choose, whether that's PayPal, Venmo, or a Play+ prepaid card. Transaction records are kept for as

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long as required under applicable state law in eligible US states; we do not retain them beyond that window. We also collect device and browser data through cookies when you browse on mobile or desktop — this helps us keep your session secure and remember your
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preferences between visits. Location signals may be collected to confirm you are accessing from a state where access is permitted under local law. We do not sell your personal information to third-party advertisers. Any data shared with payment processors such as PayPal or Venmo is governed
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by their own privacy terms in addition to ours. If you have questions about a specific data category, our support team can walk you through exactly what we hold on your account.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA HANDLING PRACTICES

Security, Retention, and Your Privacy Rights

We apply SSL encryption across every page of the site, including your account wallet, transaction history, and any screen where you enter PayPal or Venmo credentials. Data is stored on servers with access limited to staff who need it to operate your account. Retention periods vary by data type — payment records follow state regulatory requirements, while session cookies expire when you close your browser unless you choose to stay logged in.

Encryption at Every Step

SSL encryption covers your login, account wallet, and every payment confirmation screen — whether you're on mobile or desktop.

Limited Staff Access

Only the team members who operate your account or process your PayPal, Venmo, or Play+ transactions can view your personal data.

Cookie Transparency

Session cookies expire when you close your browser. Persistent cookies remember your preferences and can be cleared any time through your browser or account settings.

Your Right to Request Changes

You can ask us to correct inaccurate data, export your account history, or delete your record entirely — subject to any legal retention obligations that apply in your state.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions deserve a direct answer, not a form letter. You can reach our team through any of the channels below to ask about the data we hold, request a correction, or ask us to delete your account information. We aim to respond to every privacy request within the timeframe required by applicable state law.

Team online

Live Chat

Open the chat icon in your account dashboard to speak with a support agent about any data-access or deletion request in real time.

Email Support

Send your privacy request to our dedicated support email. Include your registered account email so we can locate your record quickly.

Account Settings

Some data preferences — including cookie consent and marketing emails — can be adjusted directly inside your account settings without contacting support.

Privacy Policy — Questions We Hear Most

These are the questions that come up most when we talk to account holders about their data. If yours isn't here, live chat or email support can pull up your specific account details and answer directly.

We collect your name, email, date of birth, and payment method — for example your PayPal email or Play+ card number — plus device and browser data to keep your session secure.

No. We do not sell your personal information. Data shared with payment processors like PayPal or Venmo is used only to complete your transaction and is governed by their own terms.

Retention periods depend on the type of data and the requirements of the state where you hold your account. Payment records are kept for as long as state law requires and no longer.

Yes. Contact us via live chat or email with your registered account address and we'll compile a summary of the data we hold, subject to any legal restrictions that apply in your state.

Basic profile details can be edited directly in your account settings. For changes to identity documents or payment method records, reach out to support and we'll walk you through the verification step.

We delete or anonymize your personal information after your account closes, except for records we are legally required to retain under applicable state regulations, such as transaction history.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal AccountRegister InfoAbout Us

How sweepking Handles Your Personal Information

Security, Retention, and Your Privacy Rights

Encryption at Every Step

Limited Staff Access

Cookie Transparency

Your Right to Request Changes

How to Contact Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy — Questions We Hear Most

01 What personal data does sweepking collect when I create an account?

02 Does sweepking sell my data to advertisers or third parties?

03 How long do you keep my account and transaction records?

04 Can I request a copy of the data sweepking holds on me?

05 How do I update or correct information in my account?

06 What happens to my data if I close my sweepking account?

Privacy Policy

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