Reference

Legal Terms That Actually Make Sense

sweepking operates under terms shaped for American players — where you stand, what we collect, and how your account is protected are all spelled out here. Access to our platform depends on state law and is available only where local law permits.

State eligibility appliesAccount data handled securelyPayPal, Venmo, Play+ terms includedContact us anytime for changesUS-first policy language
sweepking Legal Terms That Actually Make Sense
LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about your rights under our terms, a data request, or a dispute about a PayPal or Venmo transaction, our support team handles those through three direct channels. Policy-specific requests — such as account data corrections or deletion — move fastest when submitted in writing through email so we have a clear record to act on.

Live Chat Start a live chat session from the account menu. Legal and policy questions are flagged to a senior agent when you open a chat and describe the issue.
Email Support Send policy, data, or dispute queries to our support address. Written requests for data correction or account deletion are handled through email for audit purposes.
Account Help Center The Help Center inside your account dashboard covers common legal questions — from state eligibility rules to how your Play+ prepaid card transactions are recorded.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

Our legal practices aren't just a checkbox — they shape how your account actually works day to day. Here is what we do across the four areas that matter most to American account holders.

Data Handling

We collect account registration data, transaction records, and session activity. You can request a full copy of what we hold by submitting a written request through email support.

Cookies and Tracking

We use cookies to keep your session active, remember your payment method preference, and measure which sections of the lobby you visit. You can manage cookie settings in your browser at any time.

Account Security

Your account is protected by SSL encryption and an OTP verification step at login. If you notice unfamiliar activity, contact live chat immediately — we can freeze the account while we investigate.

Retention and Deletion

We keep your data for the period required under applicable US state law. Once that window closes, or if you request deletion and no legal hold applies, we remove your personal information from active systems.

Legal FAQs for sweepking Account Holders

These are the questions we get most often from US account holders reading our legal terms for the first time. If yours isn't here, email us or open a live chat and ask directly.

Access depends entirely on your state's laws. We do not operate in states where online casino activity is prohibited. Check your state's current rules before opening an account with us.

We collect your name, email address, state of residence, date of birth for age verification, and payment method details such as your PayPal or Venmo account identifier. Nothing beyond what your account requires.

Yes. Submit a written request through our email support channel. We process data access and deletion requests in line with applicable US state law, and we confirm receipt within a reasonable timeframe.

Every deposit and withdrawal through PayPal, Venmo, or Play+ is logged in your account transaction history. The record shows the amount, date, method, and status so you can reconcile it against your own statements.

We email active account holders before any material change takes effect. Continuing to use your account after the notice period means you accept the updated terms. You can close your account before changes apply if you disagree.

Contact us through live chat or email with a clear description of the issue. For unresolved disputes, your state's consumer protection is the appropriate next step under applicable law
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.